Prayers and Plans is a slow fashion brand, so we ask that you are thoughtful of this when placing your order. We are confident you will love your new purchase, however, if the item is not suitable we are happy for you to return it to us within 14 calendar days of receipt of goods and we will either exchange them or refund you if the purchase meets our refund criteria.

The return will only be applicable if the item is in its original condition, unused, undamaged, unworn, unwashed, unsoiled, unaltered and complete with all original packaging. All boxes, and all other things included in your purchase should be included with your return and are deemed a part of the product and fees will be deducted if not returned. We will not accept returns that do not meet the above conditions and we reserve the right to (a) refuse a refund in such case and (b) send such products back to the customer at their cost or require the customer to arrange a collection from us.

All SALES and SAMPLE items are final. All PERSONALISED and CUSTOM items are non-refundable and cannot be exchanged.

Should you choose to return/exchange, you will be responsible for covering the shipping costs. Unless you have requested an exchange, we will refund you the price of the item purchased within 14 days of receiving the products in compliance with the return conditions above, and your refund will be credited to the original payment card or as store credit minus shipping and returns delivery cost if shipped internationally. If any additional taxes are charged upon return, these will also be deducted from the final amount. Card refunds may then take up to 10 business days for your bank to complete, depending on their processing time. We will send a notification email upon completion of your refund.

Each order goes through rigorous quality control before it leaves our Atelier. If you receive an item which is damaged or incorrect, please contact us immediately. If your item is faulty we can offer alternatives such as repair or replacement.